Frequently Asked Questions
Everything you need to know about comfort and style.
How do I determine my correct size?
Archies Footwear generally runs true to size. We recommend measuring your foot from heel to toe and referring to our size chart for the most accurate fit, especially if you are between sizes.
Do your flip flops provide arch support?
Yes, our footwear is designed with up to 2.2cm of orthotic support to encourage optimal foot posture and reduce strain on your arches and lower limbs.
What is your return and exchange policy?
We offer a 30-day comfort guarantee. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery, provided they are in original condition.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email.
Can I wash my Archies Footwear?
Absolutely. We recommend hand washing with warm water and mild soap. Avoid high heat sources and direct sunlight for extended periods to prevent material shrinkage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.